Account recovery

Last updated: 7 Aug 2026

If you've lost access to your account for any reason, don't worry – we're here to help.

Forgotten password

You can reset your password using this link. We'll email you a one-time login link to the email address you used to create the account.

Lost email account

If you can no longer access the email address on your SWAT account, a SWAT administrator can change it for you. To start, use the contact form to log a support request.

Multi-factor authentication issues

You may be unable to log in because of multi-factor authentication (MFA or 2FA) issues. 

This can happen if you no longer have access to the connected email account, authentication app or mobile phone number. Contact us to request support.